Flatiron Coffee Roasters in Jamaica

Lots of room to enjoy your coffee. Good music. Staff was fast and friendly. Maybe the quality and service are hit or miss based on the other reviews, but not bad for me. Latte was a bit on the pricey side for a medium, but it’s the airport after all.

Service is the slowest, no employee cares. Coffee and espresso are terrible and expensive.

Staff OK but products rubbish ... latte coffee flat/no froth and thin (supposed to be 'roasters') and almond croissant was unfresh and of cardboard texture. And for that, together they cost $22!!

Horrible service. When I was charged $5 for a posted $3.99 cold brew - I asked the cashier if she charged me for a large she said no then I asked for the receipt and saw I was charged $5 for the cold brew. I told her that the system was wrong and she would acknowledge me and when I asked for the manager did she didn’t acknowledge me again.... go to McDonalds at least they have standards. Obviously the cashier doesn’t know about customer service and management doesn’t know how to train their employees.

Latte all wrong. 12oz cup. 6oz of coffee, just one long espresso shot, more like an americano + 6oz of lukewarm milk, obviously zero texture. $5. If you have no interest on offering proper coffee, just use an automatic machine, it can't be worse that what I got.

Cold croissants, bad hot chocolate, bad americano. No smile...Don’t go there!

I just stopped at this place after searching most of terminal 4 for coffee at 6am. When I ordered a drink, they wanted an extra $1 for SKIM milk, which is considered standard milk at every other coffee place in America. When I asked to change it to regular whole milk they gave me an attitude...lovely. The coffee itself is mediocre at best. Avoid it!

It was ok

Bad, really bad! Ordered an iced coffee that had no flavor since it was so watered down, confused when we asked for heavy cream in the coffee, and messed up the food. Avoid this place and find any other option. Workers didn’t seem to know much about coffee or customer service.

Turkey and swiss cheese was perfect. Coffee is really good but too bland for my taste, you can barely taste the coffee beans, its almost like drinking hot water sometimes.

Nice vibe and very comfy place with chill music. I recommend sitting in the back on the black seats for extra comfort. Also the carrot cheesecake muffin is AMAZING! Hands down the best muffin there. ;)

Fairly good coffee (dark roast) and tasty croissant. Airport prices, so $5 for a pastry.

If you’re here for coffee, you’re honestly better off at Dunkin

I asked for Soy, they gave me Almond milk. I could have died.

Terrible coffee at its best! Avoid this place.

Coffee is so-so.

A nice coffeeshop to sit and wait for your flight. They allow you to charge the phone. The service is horrible (in every store in the terminal the server is horrible so it doesn't really bother me...) And the coffee is OK. Get ready to pay $6 for a cup of coffee + $5 for Evian water :)No doubt I'll never be back here unless if I'll have to charge my phone... #coffee #drink #eat

Bad coffee. Bad service.

At JFK store I tried to use my own cup and the server said it had to be served in one of their cups, which is not recyclable and will end up in a landfill. Catch up with the times! Either use recyclable cups or let people ring their own!! I will not buy anything from this company again until they change their policy.

Not sure what’s worse: the coffee or the pastries. The coffee is always watered down and extra hot (it burns your hand even with a cup holder). The croissants are awful. Go anywhere else in terminal 4

Lady took my order then left the restaurant. Other lady chatted with co-workers. Finally someone from the kitchen came out and made sure I got my coffee.

The coffee was hot.

So so bad. Minimum size for a cappuccino is a ridiculous sized 16oz cup. The staff have no clue how to make a good coffee. JFK is lacklustre for coffee options. Avoid this place.

$17.00 for an egg sandwich and a small bottle of juice. I thought that maybe - considering the price - the sandwich would be served on a plate with some sort of garnish, however it was practically thrown at me in a plastic tub by the disgruntled looking cook. Wouldn’t recommend

Awful experience. Terrible taste. Unfriendly staff, zero service, going to PEET'S COFFEE around the corner!!!

They really wanted 1 Dollar extra for soy milk. For lactose intolerant people like me that is a no go, it was not even written anywhere so the idea that the girls take that dollar extra in their pocket is hard to ignore... Don't go!

Extremely poor customer service. Workers just there for a pay check. Also they over charge and the coffee is terrible

Bad service. Expensive coffee and sandwiches.

Why list a pour over coffee on the menu if the employees are too lazy to make it!!!!. they weren't even busy (04/02/2017 ~8:00pm)

I thought that any food place is supposed to have 1. A stocked kitchen?? 2. Somewhat nice customer service?? 3. The ability for a customer to be refunded after paying when the item is out of stock, instead of being forced to eat whatever is available at the moment?? And lastly, and I know this is tough, 4. At least a half-sincere apology for the lack of...well, everything.

The staff and blueberry muffin were fine. The cappuccino was pretty good.

Reviewing based only off the pour over coffee I ordered. Service was friendly & efficient. The pour over coffee was very good, not watery nor burnt. For a third wave coffee lover and an Aussie, I generally avoid airport coffee or chains such as Starbucks. This however was impressive and especially so being at the airport.

Good coffee.

Terrible. Watered down my iced latte to use less milk.

I didn’t find this place too terrible for airport food, that’s why I gave it four stars. I wanted a light breakfast and it fit the bill. I got the quiche Lorain, which didn’t have much more than egg in it, but the flavor was good. The croissant wasn’t anything to write home about. For you dieting folks out there, this place will take pounds off your wallet.

Charge nearly $2 extra for almond or soy milk? It must be something super special that the venue makes themselves in the back of the store right?Find it very difficult to understand why would these type of milk cost more..and if so, aren't You supposed to offer discount for not drinking the regular milk that comes with the drink?? Paid nearly $10 for a flat white. Even Starbucks is cheaper...and taste better..

I went in there as they we "coffee roasters" and expected expertly made coffee. Asked for a Flat White, first thing it was too hot to touch, tasted it and there was barely any espresso, to much milk and tasted like *&(% to say the least. Went back and asked that they make another one. They asked what was wrong with the first and I gave them all 3 reasons. Next one was bad, but still not worth $5. Only good thing is their seats and power plugs. It's a shame, they have such a good opportunity to wow travelers.

Overpriced. Couldn’t even make a Cafe Latte. Burned milk and didn’t offer refund. Returned drink. Offered to put some ice in it. Seriously? All for 6$. Avoid!!!

I'm disappointed by the attitude of shop assistants and rules in this store. Nowadays when a whole World try to fight with tons of plastic, they don't make a coffee to your reusable cup. Theirs are not recyclable and they suggest to make a coffee to their cup and then you can pour it to your reusable cup...it seems they don't understand the issue because this is an absolute nonsense and losing the point of reusing cups. I did not buy anything there tho and went to the store nearby - Camden Food, where they make the coffee for the same price (6$)to your reusable cup.

Poor service and manager is not helpful. Staff look unhappy

Was REALLY hoping for a viable alternative to Starbucks (since there isn't a Starbucks in Terminal 4) - but the coffee was 1) expensive, and 2) tasted burnt. Sigh. Staff was friendly though. Perhaps management should taste the coffee to check periodically for quality?

Coffee taste terrible. Service is poor

Bad service!Long queue.Scone not fresh and stale.

This place is terrible. You should retrain your barrista or hire a new one.

Worst Sandwich ever. I work here at T4 and I went there for a sandwich for lunch. There is one lady that works there that makes the best sandwiches . When she is not there you know it. I went today and ordered a Turkey/swiss cheese sandwich that I paid $10 for. I threw it in the garbage after 1 bite. Whomever made it just didn't care. They just slapped everything together and didn't even bother to cut it in 2. It was sloppy and nasty and the bread barely toasted. I will never ever go back there. I was a regular until today. If you don't like your job, quit or look elsewhere. $10 in the garbage.

So the foods not great. But first thing in the morning when it’s quiet the staff are friendly. And it’s the best cup of coffee you will get at JFK! Considering it’s an airport location, not bad.

Horrible baristas and horrible coffee. Don't waste your time and money here.

Food- 💩💩💩💩💩 coffee-💩💩💩💩💩💩 service- 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩If you order a large you will get a medium and they will say to your face they will not make it. Half the things you paid for won’t be there on your plate. Peet’s coffee is just around the corner, don’t settle for s**t.

Terrible Service 3 Girls Just doing their hrs with out any effort. Asked to clean the table and the girls just left for a break. The other 2 girls are more worried about their fake nails than the customer or their job

Pastries were clearly not fresh although they seemed to give the impression that they would be. Tried to complain to no effect, staff offered to heat them up (don’t know how that could make a difference). Overpriced.